Royal Mail is our primary delivery carrier, so we expect some delays to the despatch and delivery of your parcel during ongoing strike action in November and December.
We will have no Royal Mail parcel collection on days of strike action.
Customers in the UK
If you need your parcel to arrive sooner, please choose the DHL delivery option at checkout.
Customers outside of the UK
Strike action by our primary carrier will result in the delay of your parcel leaving the UK.
We offer DHL Express as an alternative option at checkout, and this service may be free depending on the value of your order.
Please expect despatch of your order to take a little longer during our Black Friday sale.
We're prioritising DHL Next Day, Tracked 24 and international orders.
Orders received before 1pm BST Monday to Friday are usually processed and despatched the same day.
Tracked 48 orders may be despatched the following day.
Thanks for understanding!
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