Our products are despatched from the United Kingdom. All orders are fully tracked throughout their journey to you.
Orders received before 1pm Monday to Friday are usually processed and despatched the same day. Orders placed on weekends and UK public holidays will be processed the next working day.
Delivery by Region
Free delivery for orders over £30
We use Royal Mail Tracked 48 as standard.
Delivery normally takes 3-4 days from date of despatch. Select Tracked 24 if you need it sooner.
Delivery normally takes 7-10 days (sometimes sooner) from date of despatch.
USA Free delivery for orders over USD $40
Canada Free delivery for orders over CAD $50
Delivery normally takes 7-10 days from date of despatch. However, please be aware that the customs process in your country may delay the process.
Free delivery for orders over €45
VAT and duty fully paid by us for customers in EU countries. If you are mistakenly contacted by your local customs office and asked to pay any fees please contact us.
We are unable to accept orders from Greece / Italy / Portugal / Spain - this is due to local country restrictions that override EU protocol for cosmetic products.
Delivery normally takes 7-10 days from date of despatch.
Free delivery for orders over 626,00 kr
We are registered for VAT in Norway. The price you pay at checkout includes VAT at 25%.
Delivery normally takes 10-15 days from date of despatch. However, please be aware that the customs process in your country may delay the process.
Free delivery for orders over £50 (or currency equivalent).
Reduce. Reuse. Recycle.
We are fully committed to reducing waste as much as possible. To help protect your products, we use fully biodegradable packing peanuts that are made from starch.
You will find all the information you need about our products here on the website, and the label on every bottle includes ingredient and usage information. You can also contact us at any time should you need further information on how to recycle our packaging.
Unfortunately from time-to-time a delivery may be delayed. Please allow 10 working days (UK customers) from the day you placed your order before contacting us. If your parcel has still not arrived and has not been marked as delivered through the tracking service, contact us quoting your order number.
We apologise for the inconvenience this may cause for you. Although we endeavour to always provide the best possible service to you, the service of third party providers is out of our hands.
It is your responsibility to ensure you provide the correct full address including door number or house name, street address and postal code when placing an order.
If your parcel is undelivered due to a full address not being correctly provided, we will resend your parcel for an additional £5 (£15 for international orders) to cover the cost of postage.
When placing your order, please ensure you have made arrangements to take receipt of it. Our parcels do not fit through the letterbox.