I love this moisturiser, it hydrates my skin well, the texture feels luxurious it and does not break my mildy acne-prone skin. I am on my third moisturiser however, I am really disappointed because I ordered the jar packaging with a lid but received the bottle with a cap instead. I reached out to customer service over a week ago and still haven't heard back. I needed to start using the packaging I received because my old jar finished but it is so difficult to actually dispense the correct amount of product from this packaging- it either doesn't come out or too much comes out and I know I'm going to eventually end up running out faster and having to repurchase sooner. I also have to place my palm directly against the ridge of the opening of the bottle repeadtedly to collect the cream in my hand which I feel is unhygienic.
Would have given 5 stars if not for this recent issue with my order being incorrect and not hearing back from Kri after reaching out.